Política de envío

At élevé co., we’re committed to getting your order to you quickly, safely, and affordably.

Processing Time

• Orders are processed within 2–4 business days after payment is received.

• You’ll receive a confirmation email with tracking information once your order has shipped.

U.S. Shipping

• All domestic orders are shipped via USPS Ground Advantage.

• Estimated delivery time: 2–5 business days once shipped.

• Standard shipping rates are calculated at checkout based on your order size and destination.

• Free shipping promotions may be offered — subscribe to our email list for updates.

International Shipping

• International orders (outside the U.S.) are shipped via DHL Express.

• Estimated delivery time: 3–10 business days depending on location.

• Please note: We currently do not ship to the European Union (EU).

• Customers are responsible for any customs duties, taxes, or import fees required by their country.

Shipping Restrictions

• We do not ship to APO/FPO/DPO addresses or P.O. boxes outside the U.S.

• Orders with incomplete or inaccurate addresses may experience delays.

Tracking Your Order

• Once your package has shipped, you will receive an email with a tracking number to monitor delivery progress.

Delays or Issues

• Delivery times are estimates and may vary due to carrier delays, customs processing, or weather.

• élevé co. is not responsible for packages lost or delayed once handed over to the carrier, but we’ll do our best to assist you if issues arise.